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Nov 24 16 12:24 PM

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Hey!My printer has been working fine for a year now. Couple of weeks ago my printer stopped working and I need your advice. I'm still using the filament from when the printer was shipped.The problem I'm having is that when I want to eject or load filament, the printer start doing it steps, intill it reached 76% on the android app. Also its not getting warm, and the fialment isnt pushed down.
Have anytone had this problem, if so, how did you fix it? I have sent two emails to contact mail for pirate3D, but no one is answering.

I'm thinking about callling them if I have too. 
 Thanks